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Luraco iRobotics 11 Medical Massage Chair

by Luraco
Original price $13,990.00 - Original price $29,990.00
Original price
$13,990.00
$13,990.00 - $29,990.00
Current price $13,990.00
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Shipping & Delivery

All of our items have a FREE SHIPPING OPTION within the contiguous United States, we do also offer a $300 shipping fee for Hawaii and Alaska.

At Game Room Empire, we prioritize efficient and timely shipping for all your orders. Our goal is to deliver your items as quickly as possible, often surpassing our own target of 5 business days from the order date. We are committed to exceeding your shipping expectations.

To keep you well-informed during the shipping process, we will promptly provide you with tracking information. Within 24 hours of your order leaving our warehouse, you will receive an email with the tracking details. This allows you to easily monitor the progress of your package and anticipate its arrival.

If, by any chance, you haven't received tracking information within six business days of placing your order, please don't hesitate to contact us. Reach out to our dedicated team at support@gameroomempire.com or give us a call at (704) 486-2384, and we will be happy to assist you.

Shipping:

At Game Room Empire, we offer two shipping options for your convenience. If you choose our free shipping option, you can expect to receive your item curbside within 7-10 business days from the shipment date, often even sooner. Our reliable carriers will bring your chair to your front door in separate boxes, with the chair itself in one box, the armrests in another, and the footrest in the last box.

Assembly is straightforward, typically involving attaching the armrests, footrest, and occasionally a pedestal for your remote. We provide installation videos on our website and YouTube channel to assist you. Please note that our chairs are heavy, so it's advisable to have assistance when moving the chair within your home.

To ease chair movement, using a dolly or two is recommended. Simply fully recline the chair, place the dolly next to it, and "tip" the chair onto its side onto the dolly. This allows for easy rolling to your desired location.

Alternatively, we offer a white glove delivery service. With white glove delivery, our professional team will bring the chair to your home, place it in your chosen room, and handle the setup. They will also remove all packaging debris, leaving your space clean.

Please note that with white glove delivery, your chair will be transported via LTL Freight before being transferred to the final mile/white glove delivery company, extending the delivery time by approximately one week.

When scheduling white glove delivery, it's important to inform the company of any stairs or challenging locations in your home. If you anticipate difficulties, please share pictures with us for proper preparation.

If a third person is required for delivery, additional charges may apply. We advise carefully considering whether white glove delivery is necessary before placing your order to avoid surprises.

In the case of returns or exchanges, white glove pickup will be necessary, incurring additional costs. Please keep this in mind, as the delivery company will handle the removal of packaging debris.

At Game Room Empire, we prioritize customer satisfaction and strive to deliver your order in perfect condition. Before signing the shipping weigh bill, we kindly request that you thoroughly inspect your item. By accepting a damaged product, you release the shipping company and us from liability. Once you accept the shipment as non-damaged, the item becomes your responsibility.

If you notice any damage upon delivery, please contact us immediately at (704) 486-2384. Our team will promptly engage with the manufacturer while the Shipping Agent is present to resolve any concerns you may have.

30-Day Satisfaction Guarantee

At Game Room Empire, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Restocking fees are common in the industry, and rates may vary. Currently, Human Touch and Cozzia charge a restocking fee of 15%, while Synca has a restocking fee of 20%.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

However, if you decline repair or replacement of your item, the responsibility for all shipping fees in both directions and any associated fees will fall upon you.

30 Day Easy Return & Exchange Policy

While we fully believe in every product that we sell, we understand that you might have second thoughts or your product may not be everything you hoped for. For that reason, we offer a 30-day hassle free Return Policy for most of our products.

If you decide you want to return an item for any reason within 30 days of receiving your order, please contact our customer service team.

Easy Return & Exchange Policy Guidelines

Return Policy Guidelines

  • Must be returned in its original boxes. If not an additional charge will be applied.
  • White-Glove Delivery is Non-Refundable. This is an additional service and therefore cannot be refunded. If you do return your chair and want white glove pickup, then there will be an additional charge applied.
  • Only orders in the contiguous US - It does not apply to Alaska, Hawaii, and Puerto Rico orders or international orders.
  • Financing Fees are non-refundable. These range from 10%-15%.

How do I return my product?

The return process is simple. Just contact a Game Room Empire expert to get your Return Authorization (RA) number and the correct address to send your item. Please be sure that the item is returned in its original condition and that it is packed in its original boxes. Products returned improperly will not be accepted. Restocking fees and return shipping charges will apply.

Cancellations

All canceled orders are subject to your cc fees (3%) which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.  

30-Day Satisfaction Guarantee

At Game Room Empire, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Typically, our suppliers offer returns within the first 30 days and a 15% restocking fee (Cozzia (Svago, JP Medics) while some offer higher restocking fees -- all Johnson Brands (Synca, Johnson and Inner Balance Wellness) 20%. You will also be responsible for shipping in both directions back to the supplier and any associated fees. Fees are also subject to change and may be higher depending on the supplier. Since we have paid to ship the item to you (even though you have received free shipping), you will need to pay the shipping in both directions as well as all associated fees with returning your item.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

Conditions/Fine Print

  • Due to factory personalization and cost, the return policy does not apply to Luraco i9 Max Billionaire Edition and Luraco i9 Max Royal Edition.
  • For Medical Breakthrough Chairs Only- Once you receive the chair, you have 7 days to use the chair. If you are unhappy with your chair for whatever reason, please call us to request a return merchandise authorization number. You can return the chair within 7 days of receiving it. Please remember that all items for return should be in their original condition and packaging. The original packaging can be purchased for $550 which includes all of the pads and boxes if you do not have it. It is the sole responsibility of the customer to keep the original cartons and packaging. You must also put the chair back in the original packing and strap it on the pallet it came in prior to the freight company picking it up. Customers are responsible for all freight shipping charges and white glove fees, as well as a 25% restocking fee no matter what was offered when you purchase the chair. After receiving the massage chair and inspection, we will issue a refund of the chair. Please note that to be eligible for return, items must be in resalable condition, including all product documentation, and shipped within 30 days RMA was issued.
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Overview

Luraco iRobotics 11 Medical Massage Chair scanned to your spine, built around your legs.

Every session on the Luraco iRobotics 11 starts with an AI body scan. Sensors read your back in real time and map the exact curve of your spine before the first roller moves, so the massage follows your shape rather than a preset average. The same attention carries down to the lower body, where a patent-pending 3D calf and knee system puts rollers on the calves and airbags around the knees, with a dedicated calf stretching program alongside them.

Heat reaches five areas: calves, knees, lower back, hands and feet. The chair reclines into a zero gravity position with your legs raised, and it saves settings for up to eight people. It is sold in five editions, each in Black, Chocolate or Cream. The Standard, Special, Billionaire and Royal Editions fit users up to 300 lb and 6 ft 9 in.; the Big & Tall Edition takes users up to 350 lb and 6 ft 10 in. Luraco builds the chair in the U.S.A. from US and global sources.


Construction

What the iRobotics 11 does, and why it matters

01AI Spinal Detection Body Scan

Before each session, the chair runs a body scan that reads real-time sensor data and maps the exact curve of your spine. Spines vary in length and curvature from one person to the next, and a roller path set for an average back will press too hard in some places and pass over others. Scanning first lets the iRobotics 11 set the massage to the person actually in the seat, and it repeats the scan every time, so a household of different body types each gets a path drawn from their own back.

02Patent-Pending 3D Calf Rollers with Two Modes

The calves are worked by rollers in a patent-pending 3D system rather than by air pressure alone. You choose how they move: localized mode holds the rollers on a single spot for focused work, and automatic mode carries them across the full calf. That choice matters in practice, because a tight area near the top of the calf and general fatigue through the whole lower leg call for different handling, and this leg rest can do either.

03Knee Airbags with Strong Compression

The knee is a joint, not a muscle group, and it does not take roller pressure the way the calf does. Luraco covers it with airbags that close around the knees and apply strong compression instead. Pairing airbags at the knee with rollers below it is what lets the 3D system work the whole lower leg without running hard mechanical rollers over the joint.

04Dedicated Calf Stretching Program

Rolling and compression press into the muscle; stretching lengthens it. The iRobotics 11 includes a dedicated program that stretches the calf muscles, which gives the leg rest a second way of working the lower leg instead of repeating the same pressure in a different pattern. Luraco's attention to the calves follows from their role in the body: they are often called the second heart because their contractions push blood from the lower legs back up toward the chest.

05Heat in Five Zones: Calves, Knees, Lower Back, Hands and Feet

Heat is placed in the calves, knees, lower back, hands and feet. Many chairs limit heat to the back alone. Here it follows the same priorities as the massage itself, with three of the five zones in the lower body where the 3D calf and knee system does its work, plus the hands and feet, which are the parts of the body most likely to feel cold during a long session in a reclined position.

06Zero Gravity Recline and Eight User Profiles

The chair reclines into a zero gravity position with your legs raised, which moves your weight off the hips and spreads it across the seat and backrest. It also brings the calves up into the leg rest rather than letting them hang below the seat. Eight user profiles store each person's massage preferences, so a household with several regular users does not have to rebuild a session from the remote each time someone sits down.


Buyer's Guide

How to evaluate a full-body massage chair

Start with how the chair finds your back. Body scanning appears on many full-body chairs, but the useful question is what the scan controls and how often it runs. On the iRobotics 11, the scan reads real-time sensor data to map the curve of your spine at the start of every session. If more than one person will use the chair, a scan that runs each time matters more than one set once at delivery.

Then look below the seat. On many full-body chairs, the leg rest relies on airbags alone, which squeeze the calves but cannot move along them. Rollers in the calf, the option to hold them on one spot or run them across the full muscle, airbag compression at the knee and a separate stretching program are four distinct ways of working the lower leg. If leg fatigue is part of why you are shopping, compare leg rests on that basis rather than on airbag count.

Check fit ratings against the tallest and heaviest person who will use the chair, not the average one. The Standard, Special, Billionaire and Royal Editions are rated to 300 lb and 6 ft 9 in. If anyone in the household is near or past either figure, the Big & Tall Edition raises the limits to 350 lb and 6 ft 10 in. A chair used beyond its rating will not place the rollers where the scan intends them to go.

Finally, consider who the chair is for. A single user can live with re-entering settings; a family cannot. Eight saved profiles cover most households with room left over, and the five-zone heat layout means a user who only wants warm feet and calves can have that without heating the back. Each edition comes in Black, Chocolate or Cream, so color can be chosen for the room after the edition is chosen for the user.

Specifications

Technical specifications

Editions & User Fit

  • Editions Standard, Special, Big & Tall, Billionaire, Royal
  • Max user weight, Standard / Special / Billionaire / Royal 300 lb / 136 kg
  • Max user height, Standard / Special / Billionaire / Royal 6 ft 9 in / 206 cm
  • Max user weight, Big & Tall 350 lb / 159 kg
  • Max user height, Big & Tall 6 ft 10 in / 208 cm

General

  • Colors Black, Chocolate, Cream
  • User profiles 8
  • Made in U.S.A., from US and global sources

Massage Systems

  • Body scan AI spinal detection, real-time sensor data
  • Calf massage Patent-pending 3D calf rollers
  • Calf roller modes Localized spot, full-coverage automatic
  • Knee massage Airbag compression
  • Calf stretching Dedicated program

Heat & Recline

  • Heat zones Calves, knees, lower back, hands, feet
  • Recline Zero gravity, legs raised

FAQ

Frequently asked questions

How tall and heavy can a user be on the Luraco iRobotics 11?

The Standard, Special, Billionaire and Royal Editions fit users up to 300 lb (136 kg) and 6 ft 9 in (206 cm). The Big & Tall Edition fits users up to 350 lb (159 kg) and 6 ft 10 in (208 cm). Choose the edition by the largest person who will use the chair regularly.

How does the AI spinal detection work?

At the start of each session, the chair runs a body scan that reads real-time sensor data to map the exact curve of your spine. The scan runs every session, so each person who sits down gets a reading of their own back rather than the previous user's.

Can the calf rollers focus on one spot?

Yes. The calf rollers have two modes: localized, which holds the massage on a single spot, and automatic, which covers the full calf. The leg rest also includes airbag compression at the knees and a separate calf stretching program.

Where does the iRobotics 11 apply heat?

Heat is built into five zones: the calves, knees, lower back, hands and feet.

Can several people in one household save their own settings?

Yes. The chair stores massage preferences in up to 8 user profiles, so each regular user can return to their own settings without setting up a session from scratch.

Where is the Luraco iRobotics 11 made?

Luraco makes the iRobotics 11 in the U.S.A. from US and global sources. Every edition is offered in Black, Chocolate or Cream.